Tim Cook apologizes for iOS maps, his solution: Download Google Maps
If Steve Jobs hasn’t already rolled over in his grave, then today I think we can be sure he’s doing circles down there. In case you haven’t caught it yet, this morning Apple CEO Tim Cook issued an apology on the company’s blog for the faulty iOS maps app. The map feature has been criticized for its misspelling and often simply completely misguided city information, as well as numerous glitches and has had many iOS6 users questioning whether the download was worthwhile. Cook addressed the issue claiming “At Apple, we strive to make world-class products that deliver the best experience possible to our customers. With the launch of our new Maps last week, we fell short on this commitment.”
A CEO issuing an apology for a poor product is nothing new, however for a company like Apple that is built on the foundation of delivering on the innovations and promises they make, this certainly does not bode well. Read More…